From my previous post I mentioned the company I am interning for HealthCare Talent through CalOptima. This might sound a little confusing so let me clarify, just to make it easier.
HealthCare Talent is a scholarship agency that places students with large stable and established companies with the goal that the student will develop real world experience in temporary positions. These positions can have any date range as well be for any department. I was placed with CalOptima which is a public healthcare agency in the state of California for the Orange County population served by Medicare and Medi-Cal. The company provides the needed tools for members to receive care short term and long term.
My internship is in the department of Health Education and Disease Management at CalOptima. For this department I will be supporting a large team in a two section department in daily activities as well as special events and projects. In serving such a large population like Orange County, the demand for health education per multiple health topics as well as support in managing common diseases and conditions is at the highest volume in years. With such a high intake scheduling as well as sending out information has become very difficult, but per regulations must be completed within 5 days of contact from the member. So I am interning to support the department with their high volume intake in hopes that it will relieve some of the stress within the department as well as determine more efficient process for the future. In addition per federal regulations ICD-10 coding is in effect at the beginning of the school year within the healthcare industry, but many doctor's offices and clinics are not prepared for this update. So part of my internship is supporting and preparing for trainings for doctors and professionals within our network- external and internal- for the beginning of the year.
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